Due to siloed workflows and inefficiencies despite using Microsoft tools, the client deployed Copilot-powered chatbots and custom AI integrations. This improved collaboration, reduced bottlenecks, and boosted employee productivity across departments.
75%
of manual processes removed by automation
The client is a global leader in healthcare and life sciences. By embedding AI chatbots into existing Microsoft infrastructure, the client streamlined operations and enhanced cross-functional collaboration across HR, IT, and R&D teams.
The client faced significant challenges, including disconnected workflows due to isolated data sources, redundant manual tasks affecting employee productivity, and lack of real-time visibility and consistency in communication.
Significant time saved for client on meetings, emails, and documents, plus faster decisions from real-time insights, boost efficiency. Automation also lifts engagement by reducing repetitive tasks.
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