Gruve delivers outcome-driven Salesforce services tailored to your needs when you need them. We align with your business goals, focus on measurable impact, and build lasting partnerships that grow with your success.
Unlock the full potential of your Salesforce investment
We help align your AI and data-driven customer experience strategies with core business objectives for maximum impact.
Our comprehensive licensing review ensures you get the most value from your Salesforce investment while minimizing unnecessary costs.
We evaluate your current system architecture to identify opportunities for improved scalability, security, and AI readiness.
By aligning your Salesforce roadmap with industry best practices, we ensure a smooth transition to new innovations.
We analyze your Salesforce environment to uncover inefficiencies and recommend best practices that enhance performance, compliance, and user adoption.
Expert Salesforce implementation which delivers for your organization.
We design, implement, and deploy Salesforce solutions tailored to your organization, leveraging efficiency gained through our proprietary AI tooling and data-driven insights.
Streamline operations using AI and Salesforce Flow to improve internal processes and customer engagement.
Seamless system integration, enabling real-time data exchange across Data Cloud, AI-driven analytics, and third-party platforms.
Build scalable solutions with Apex and LWC, and modernize legacy systems through seamless lightning migration.
Support complex org splits, merges, and migrations to align Salesforce with evolving business structures.
Empower decision-making with Tableau dashboards and AI-driven insights, tailored to industries like automotive and financial services.
Deliver scalable, intelligent solutions that enhance CX and operational performance across the full Salesforce ecosystem.
Identify AI use cases which align to your business objectives
Run a small pilot focused on a narrow audience and minimal customer impact.
Instrumentation which provides meaningful metrics to measure the success of AI.
Identify what worked and what did not, adjust and continue to roll out improvements.
Safeguarding Your Salesforce Environment with Enterprise-Grade Protection
We deliver end-to-end protection for sensitive customer and financial data through secure, compliant, and resilient Salesforce environments.
Simplify access management and enhance authentication security with single sign-on across systems.
Implement robust configurations to ensure data protection, compliance, and proper access governance.
Identify vulnerabilities, misconfigurations, and excessive permissions to reduce risk and ensure industry compliance.
Tighten sharing rules, encryption, and security settings to defend against unauthorized access and cyber threats.
Ensure secure, compliant AI experiences within Agentforce and Data Cloud using.
Proactive Support & Continuous Optimization for Your Salesforce Ecosystem
We manage users, security settings, and system configurations to ensure smooth, day-to-day Salesforce operations.
Resolve issues quickly with dedicated support for troubleshooting, user guidance, and minimizing downtime.
Maintain performance and security through regular health checks, data hygiene, and system optimization.
Stay ahead of Salesforce updates with expert testing, integration, and enablement of new features and security enhancements.
Leverage deep expertise in AI, Data Cloud, and vertical-specific solutions to drive long-term growth and customer success.
Scalable, secure, and market-ready Salesforce solutions
Design, build, and deploy scalable, secure, and high-performance Salesforce apps aligned with business goals and platform best practices.
Support both First- and Second-Generation Packaging for ISVs and enterprises, tailored to custom apps, industry solutions, or AI extensions.
Guide clients through AppExchange listing and Salesforce’s security review to ensure compliance, performance, and faster approval.
Provide continuous support to keep packages current with Salesforce updates, security patches, and new features.
Challenge:
Inconsistent data accuracy and fragmented customer engagement tools across corporate Salesforce systems.
Solution:
Built a scalable CRM with improved UI/UX, surveys, and consent management, leading to the highest operational stability and better engagement.
Challenge:
Need to unify retail customer experience across regions with real-time sales visibility and local compliance.
Solution:
Implemented RCXP with NAFF (Kakao) integration and migrated historical DMS data to Salesforce, aligning with regional needs.
Challenge:
Legacy Siebel system limited scalability and hindered Europe-wide CRM expansion.
Solution:
Migrated to Salesforce with Informatica integration and Marketing Cloud, enabling automation, better validation, and scalable operations.
Challenge:
Disparate customer management systems and rising IT costs reduced efficiency.
Solution:
Unified systems into Salesforce with Sales, Marketing, and Service Clouds, plus LMS/DMS integrations, driving efficiency and cost savings.
Challenge:
Legacy CRM, poor data quality, and manual processes hindered growth and partner management.
Solution:
Migrated to Salesforce Sales Cloud, integrated key tools, and automated sales workflows for scale and efficiency.