Gruve provides a range of services across the Salesforce ecosystem, designed to meet your specific needs at each stage of your journey. We focus on business outcomes—aligning our work to your goals and delivering measurable impact. Our engagement model is built for long-term partnerships, where we collaborate closely and invest in shared success.
AI is in our DNA here at Gruve, so our focus is on helping our customers thrive within the fast changing landscape of enterprise AI. We believe that Agentforce + Data Cloud, combined with the relevant product and industry cloud solutions, can unlock truly impactful innovation.
Gruve offers starter packages that quickly take agents from concept to production. We help identify high-value use cases, build a pilot, and launch a closed beta. Once proven, we support full rollout with stakeholder buy-in.
Our methodology maps business processes to agent structure and instructions, improving accuracy and reliability. We follow Salesforce recommended best practices when designing and troubleshooting agents, helping rectify errant behavior.
Gruve has an entire practice dedicated to cybersecurity, so we take risk vectors which AI introduces for the enterprise very seriously. Salesforce provides substantial layers of trust and control, removing a big hurdle to agentic adoption. However, certain aspects of security are still the responsibility of the operations team. Gruve provides standardized processes and tooling to embed security standards in the implementation, then validate them for any vulnerabilities.
Our team of experts can help advise and implement the following capabilities.
Gruve brings deep RevOps and DevOps expertise to Agentforce, guiding strategy and implementing best practices for change and release management. We integrate agents into version control and CI/CD pipelines like GitHub, Bitbucket, GitLab, and Salesforce DevOps Center.
Post-deployment, we help establish monitoring, auditing, and governance systems to ensure performance, security, and compliance.
Agents are only useful if they understand your business. That’s why augmenting LLMs with domain knowledge is essential. Salesforce is expanding Agentforce with advanced RAG capabilities, and Gruve helps businesses stay ahead by enabling real-world, effective solutions.
We connect agents to key data—manuals, purchase history, ERP info—for smarter performance, and we’re ready to support upcoming Salesforce RAG features like Advanced Retrieval Models, Ensemble Retrievers, and Dynamic Pre-filtering.
Gruve can get your Agentforce agent from idea to the AgentExchange. Our experts have been involved in the publishing of some of the leading managed packages on the AppExchange. They will be there with you every step of the way.
The Gruve technical leadership team is comprised of data engineers with decades of experience implementing large scale data integration and pipeline projects for some of the leading global automotive firms.
Our track record is designing preferred system architectures which ensure versatility and robust performance, while always maintaining top security and cost control measures.
We have integrated millions of data points across Salesforce to data warehouses, using leading ETL solutions such as Informatica Cloud.
Our team of experts can help make sense of your disparate data, normalizing usage, designing data pipelines and help drive revenue generating initiatives.
Meeting the stringent domestic data residency requirements requires know-how and experience. Gruve has experience handling personal data and can design systems to comply with privacy regulations.
Unlock the Full Potential of Your Salesforce Investment
We help align your AI and data-driven customer experience strategies with core business objectives for maximum impact.
Our comprehensive licensing review ensures you get the most value from your Salesforce investment while minimizing unnecessary costs.
We evaluate your current system architecture to identify opportunities for improved scalability, security, and AI readiness.
By aligning your Salesforce roadmap with industry best practices, we ensure a smooth transition to new innovations.
We analyze your Salesforce environment to uncover inefficiencies and recommend best practices that enhance performance, compliance, and user adoption.
Expert Execution for Scalable, Secure, and Intelligent Salesforce Solutions
We design, implement, and optimize Salesforce solutions tailored to your industry, maximizing value through AI automation and data-driven insights.
Streamline operations using AI and Salesforce Flow to improve internal processes and customer engagement.
Seamless system integration, enabling real-time data exchange across Data Cloud, AI-driven analytics, and third-party platforms.
Build scalable solutions with Apex and LWC, and modernize legacy systems through seamless Lightning migration.
Support complex org splits, merges, and migrations to align Salesforce with evolving business structures.
Empower decision-making with Tableau dashboards and AI-driven insights, tailored to industries like automotive and financial services.
Deliver scalable, intelligent solutions that enhance CX and operational performance across the full Salesforce ecosystem.
Safeguarding Your Salesforce Environment with Enterprise-Grade Protection
We deliver end-to-end protection for sensitive customer and financial data through secure, compliant, and resilient Salesforce environments.
Simplify access management and enhance authentication security with single sign-on across systems.
Implement robust configurations to ensure data protection, compliance, and proper access governance.
Identify vulnerabilities, misconfigurations, and excessive permissions to reduce risk and ensure industry compliance.
Tighten sharing rules, encryption, and security settings to defend against unauthorized access and cyber threats.
Ensure secure, compliant AI experiences within Agentforce and Data Cloud using
Proactive Support & Continuous Optimization for Your Salesforce Ecosystem
We manage users, security settings, and system configurations to ensure smooth, day-to-day Salesforce operations.
Resolve issues quickly with dedicated support for troubleshooting, user guidance, and minimizing downtime.
Maintain performance and security through regular health checks, data hygiene, and system optimization.
Stay ahead of Salesforce updates with expert testing, integration, and enablement of new features and security enhancements.
Leverage deep expertise in AI, Data Cloud, and vertical-specific solutions to drive long-term growth and customer success.
Scalable, Secure, and Market-Ready Salesforce Solutions
Design, build, and deploy scalable, secure, and high-performance Salesforce apps aligned with business goals and platform best practices.
Package AI agents and distribute them via AgentExchange for broader reach and adoption.
Support both First- and Second-Generation Packaging for ISVs and enterprises, tailored to custom apps, industry solutions, or AI extensions.
Guide clients through AppExchange listing and Salesforce’s security review to ensure compliance, performance, and faster approval.
Provide continuous support to keep packages current with Salesforce updates, security patches, and new features.
We helped the client to achieve the highest operational stability among all corporate Salesforce implementations, improved data accuracy, and enhanced customer engagement through better UI/UX, surveys, and consent management. A scalable CRM architecture was built for global markets.
The client successfully implemented the Retail Customer Experience Platform (RCXP) while aligning with regional requirements, achieving real-time sales visibility and strengthened brand messaging. The scalable retail business transformation included NAFF (Kakao) integration and historical data migration from DMS to Salesforce.
The client successfully modernized its sales and marketing operations by transitioning from Siebel to Salesforce, creating a scalable foundation for a Europe-wide CRM rollout. Key achievements included seamless integration with Informatica Cloud, enhanced data validation, and the introduction of Marketing Cloud for improved customer engagement and automation.
We helped the client to unify its customer management systems into Salesforce, aligning with global processes while achieving significant IT cost savings and operational efficiency. The transformation included Sales Cloud, Marketing Cloud, and Service Cloud implementations, along with LMS/DMS integrations, to enhance customer engagement and support.
Salesforce Certified Professionals
