Digital & AI Transformation
Our services leverage AI to enhance sales efficiency and drive revenue growth through data-driven insights. We implement AI powered solutions rooted in intelligent agents and prompt engineering which enable organizations to achieve exceptional customer experience.
How We Work
Use Cases
Identify AI use cases which align to your business objectives
Pilot
Run a small pilot focused on a narrow audience and minimal customer impact.
Measure
Instrumentation which provides meaningful metrics to measure the success of AI.
Incremental Improvements
Identify what worked and what did not, adjust and continue to roll out improvements.
Services Portfolio
AI-Driven Sales & Revenue Operations
Securely leverage AI to boost sales efficiency and drive revenue growth through data-driven insights. Supercharge your sales team on the Salesforce Sales Cloud using Einstein and Agentforce AI solutions which assist with everything from forecasting to sales development.
AI-First Customer Service Platform
Implement AI-powered solutions to deliver exceptional customer support and streamline service operations. AI has had proven ROI in service desk use cases, now your organization can make the technological leap and provide exceptional support to your customers.
Data Clouds
Utilize cloud-based data solutions to store, manage, and analyze vast amounts of customer data securely. Gruve is your trusted partner for Salesforce and Snowflake Data Cloud implementations, achieving unapparelled personalized service for your customers.
Agents & Prompt Engineering
Develop intelligent agents and optimize prompts to enhance customer interactions and automate processes. Our experts assist with the Salesforce Einstein Prompt, Model and Agent builder for all common use cases.