Customer First Culture

Gruve develops comprehensive data strategies to manage and utilize customer data effectively, achieving a true 360 customer view. Our data management programs empower teams to run customer focused businesses. Go beyond Customer Experience (CX) to Business Experience (BX).

Services Portfolio

Data Strategy & Management Programs

Develop comprehensive data strategies to manage and utilize customer data effectively. Based on proven core pillars, including technology and process implementations, Gruve enables your team to take control of critical assets within the organization.

Data Mesh Architecture, DaaS
Data Governance
Common CRM, ERP, Data Lake/Warehouse Solutions

360 Business Intelligence

Provide holistic business insights to drive informed decision-making and improve customer experiences. Utilize powerful BI tooling to make sense of federated data, driving personalized service and revenue impacting campaigns.

Data Analysis
Predictive Analytics
Data Insights

Training, Enablement & Support

Offer training programs and support to empower teams and ensure successful implementation of customer-centric initiatives. Technology and process without people will not achieve the necessary business results. Gruve enables your organization to sustain data governance.

Data Advisory Committee
Training / Enablement / Support
Hybrid Operating Model
Data Driven Innovation
Data Informed Behavior