Cloud & Digital Transformation
Gruve is a trusted partner for front office operations and business value delivery through data-driven AI solutions and advanced customer interaction models.
Overview of Our Cloud & Digital Services
From CRM, ERP, and finance, to customer service, Gruve designs holistic solutions which will streamline your CX operations and delight your customers. In today’s rapidly evolving technical landscape, we help filter through the noise to deliver proven ROI. AI/ML and Data Science is at the core of what we do, which allows for a data driven design for your front office operations platform.
Explore Our Expertise
Take a holistic view of your customer-facing systems, including sales, marketing, and service desk. Gruve streamlines processes and implements innovative, data-driven solutions. From discovery to design, roadmapping to implementation, we're with you every step of the way. Our phased approach and powerful analytics provide business visibility, reveal growth opportunities, and measure ROI.
Legacy systems and inefficiencies hinder modernization. Gruve offers expertise for rapid, measured transformation to data and AI/ML-driven technology. We collaborate with key stakeholders to prioritize requirements and implement an optimal digital transformation plan.
Gruve offers Salesforce Data Cloud design and implementation to enhance customer experience. With Einstein AI and BYOL Zero Copy integrations, you can uncover previously impossible insights. Our expertise in data science and advanced statistics helps process fragmented data.
Sales and Customer Service are key pillars of CX and Salesforce. Gruve re-imagines Sales and Service Cloud with Einstein AI. Our data-driven approach unlocks organizational data for measurable ROI. Optimize service desk interactions, improve forecasting accuracy, and automate tasks to free up your sales reps.