Launch an Automotive AI Agent in 60 Minutes

24/7 agents qualify, schedule, and follow up in real time. Proven with global auto brands and ready for multi-region rollout.

    See Agentic Automation in Action

    Watch how a connected vehicle automatically alerts the dealership service team, schedules a maintenance slot, and keeps the driver informed—powered by Salesforce Automotive Cloud + Gruve’s Agentic AI. 

    • Proactive service alerts from connected cars
    • Automated claim initiation and approvals 
    • Personalized marketing for upsells and cross-sells 
    • AI-driven recommendations for customer retention 

    Be Trusted

    Partners

    Client testimonials

    The adoption of Salesforce significantly improved the accuracy of our customer data and enhanced digital customer engagement. This transformation has also laid a strong foundation for our expansion into global markets.

    India’s Global Automobile Company 

    Director

    Happier Client

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    15%

    Boost in lead generation 

    45%

    Growth in repair sales 

    38%

    Higher NPS Scores

    Intelligent Automation via Salesforce Flow 

    Streamline service scheduling, warranty handling, and follow-ups without manual bottlenecks. 

    Always-On AI Agents for Routine CX

    Deploy agentic AI to handle repetitive customer service tasks instantly. 

    Enterprise-Grade Security & Compliance 

    Safeguard data with SSO, role-based access, encryption, and regulatory alignment. 

    End-to-End Salesforce Managed Services 

    From deployment to optimization, keep your CX engine running at peak performance. 

    Agent Types

    • 1Warranty Claim
    • 2Captive Finance
    • 3Inventory and Pricing Optimization
    • 4Proactive Maintenance Service 
    • 5Test Drive Appointment  

    Our Expertise

    • Fast Track to results
    • Outrun legacy systems
    • Instant proof of Value 
    • Trusted by Global automotive leaders

    FAQs

    What can automotive agents do out of the box? 

    Warranty triage, pricing suggestions, parts/inventory answers, proactive maintenance, service/test-drive scheduling, finance pre-approvals—Salesforce-ready. 

    How do they integrate with Salesforce?

    Native to Automotive Cloud and Sales/Service/Marketing Cloud; map to your objects, flows, and permissions. No rip-and-replace; live in under an hour. 

    How are they customized for my brand/dealer network?

    Configure—not code: warranty rules, catalogs, pricing policies, dealer hierarchies. Templates to start; optional fine-tuning for tone and edge cases. 

    How do you handle safety and compliance? 

    Role-based access, guardrails, and audit trails. When uncertain, agents escalate with full context—no unsanctioned changes. 

    What outcomes can we expect?

    Faster claim cycles, fewer manual steps, quicker parts/service responses, higher first-contact resolution—KPIs tracked in Salesforce. 

    Ready to Elevate Your Customer Experience?

    No cost. No pressure. Just clarity.