The client successfully modernized its sales and marketing operations by transitioning from Siebel to Salesforce, creating a scalable foundation for a Europe-wide CRM rollout. Key achievements included seamless integration with Informatica Cloud, enhanced data validation, and the introduction of Marketing Cloud for improved customer engagement and automation.
15%
Reduction in case response time
20%
Increase in marketing campaign execution frequency
10%
Improvement in customer response rates
The client is a leading global automotive firm – Italian Subsidiary, operating in the automotive industry.
Coordinating across different time zones posed significant challenges, especially when frequent requirement changes arose due to partner and customer staffing issues, including last-minute team replacements. The project involved API development using unfamiliar tools like Informatica Cloud, as well as data migration and validation under tight deadlines, all while implementing a new Data Hub. Additionally, the local sales, marketing, operations, and IT teams had limited knowledge of Salesforce, which added to the complexity—especially as the team simultaneously evaluated the potential of Salesforce Automotive Cloud.
We established a scalable, future-ready CRM foundation for the client, enhancing system efficiency and data accuracy across regions. These improvements enabled better customer engagement and more effective marketing automation, laying the groundwork for long-term growth and streamlined operations.
Life Sciences
Data & AI
The client deployed Copilot-powered chatbots and custom AI integrations to improve collaboration, reduce bottlenecks, and boost employee productivity across departments.
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Data & AI
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Data & AI
The client implemented an AI-powered risk assessment engine using real-time vehicle and driving data.
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Healthcare
Data & AI
Facing increasing claim denials and billing inaccuracies, the client leveraged LLM-powered AI to review clinical documentation and streamline claims processing.
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Technology
Data & AI
The client implemented a customized AI solution using Large Language Models (LLMs). This automation enabled faster, more consistent contract review, empowered partner teams, and identified legal risks across
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Life Sciences
Cloud Journey
We provided end-to-end support for migrating VMware workloads efficiently while ensuring high availability and compliance with stringent industry standards
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Technology
Cloud Journey
Gruve's comprehensive network security assessment helped the client identify and mitigate risks, ensuring robust protection of their digital assets.
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Healthcare
Cloud Journey
We provided the healthcare provider with a secure, compliant, and resilient network infrastructure, safeguarding critical systems and patient data.
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Healthcare
Cloud Journey
Gruve's IAM solution fortified the client's EHR system, ensuring robust security and compliance while maintaining ease of access for authorized users.
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Healthcare
Cloud Journey
By implementing a multi-layered security approach, Gruve ensured the hospital's cloud infrastructure remained secure and compliant.
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Automotive
Customer Experience
We helped the client unify its customer management systems into Salesforce, aligning with global processes while achieving significant IT cost savings and...
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Industrials
Cybersecurity
Gruve provided the airport with a comprehensive IT security assessment that addressed vulnerabilities across multiple platforms.
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Finance
Cybersecurity
Gruve restructured the client’s data center architecture by deploying advanced security solutions, creating network segmentation, and securing web applications. By partnering with IBM India, SecurView, a Gruve company, implemented cutting-edge…
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Cybersecurity
Gruve enabled the client to quickly adapt to remote work by providing scalable VPN support with state-of-the-art technologies. Their global team ensured uninterrupted operations, delivering top-tier expertise and a 24x7…
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Gruve deployed a Cisco-based SDN solution, secured endpoints, provided VPN access, protected web traffic, and delivered long-term support. Gruve's expertise helped the client achieve regulatory compliance, enhanced network security, and…
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The client successfully implemented the Retail Customer Experience Platform (RCXP) while aligning with regional requirements, achieving real-time sales visibility and strengthened brand messaging. The scalable retail business transformation included NAFF…
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Automotive
Customer Experience
The client achieved the highest operational stability among all corporate Salesforce implementations, improved data accuracy, and enhanced customer engagement through better UI/UX, surveys, and consent management. A scalable CRM architecture…
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