The client successfully implemented the Retail Customer Experience Platform (RCXP) while aligning with regional requirements, achieving real-time sales visibility and strengthened brand messaging. The scalable retail business transformation included NAFF (Kakao) integration and historical data migration from DMS to Salesforce.
100%
Transition to Salesforce Sales Cloud
15%
Monthly Lead Generation Increase
The client is a leading global automotive firm – Korean Division operating in the automotive industry, recognized for service satisfaction in the 2004 Automobile Planning Survey.
The single-org setup initially ignored local needs, complicating localization efforts. Limited Salesforce knowledge slowed adoption, while legacy system transition caused resistance. Integrating DMS and third-party systems presented additional technical challenges.
Established a structured, data-driven approach to retail operations Enabled real-time sales insights and enhanced customer engagement Transitioned to a fully digital retail experience
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Data & AI
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Data & AI
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Finance
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The client implemented an AI-powered risk assessment engine using real-time vehicle and driving data.
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Healthcare
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Facing increasing claim denials and billing inaccuracies, the client leveraged LLM-powered AI to review clinical documentation and streamline claims processing.
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Technology
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The client implemented a customized AI solution using Large Language Models (LLMs). This automation enabled faster, more consistent contract review, empowered partner teams, and identified legal risks across
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Life Sciences
Cloud Journey
We provided end-to-end support for migrating VMware workloads efficiently while ensuring high availability and compliance with stringent industry standards
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Technology
Cloud Journey
Gruve's comprehensive network security assessment helped the client identify and mitigate risks, ensuring robust protection of their digital assets.
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Healthcare
Cloud Journey
We provided the healthcare provider with a secure, compliant, and resilient network infrastructure, safeguarding critical systems and patient data.
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Healthcare
Cloud Journey
Gruve's IAM solution fortified the client's EHR system, ensuring robust security and compliance while maintaining ease of access for authorized users.
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Healthcare
Cloud Journey
By implementing a multi-layered security approach, Gruve ensured the hospital's cloud infrastructure remained secure and compliant.
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Automotive
Customer Experience
We helped the client unify its customer management systems into Salesforce, aligning with global processes while achieving significant IT cost savings and...
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Automotive
Customer Experience
The client successfully modernized its sales and marketing operations by transitioning from Siebel to Salesforce, creating a scalable foundation for a Europe-wide CRM rollout.
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Industrials
Cybersecurity
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Finance
Cybersecurity
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Cybersecurity
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Cybersecurity
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Customer Experience
The client achieved the highest operational stability among all corporate Salesforce implementations, improved data accuracy, and enhanced customer engagement through better UI/UX, surveys, and consent management. A scalable CRM architecture…
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