Healthcare
Life Sciences
Customer Experience

Accelerating Clinical Trial Recruitment with Secure Zero-Copy RAG

Case Study Glance Shape

At a glance

Gruve implemented an AI-powered agent for clinical trial candidate matching using secure, zero-copy Retrieval-Augmented Generation (RAG). This solution helps patients find the right trials, enables recruiters to pre-qualify candidates with ease, and ensures end-to-end HIPAA/GDPR compliance by eliminating the need to duplicate sensitive patient health information across systems.

16%

higher enrollment ratesthrough intelligent pre-screening and routing

Significant reduction

in manual screening workload

About the client

This solution was designed for large Health & Life Sciences (HLS) organizations, including pharmaceutical companies, hospitals, and clinical research organizations (CROs), that conduct complex and large-scale clinical trials. These clients often manage sensitive patient data and face urgent needs to accelerate recruitment while maintaining regulatory compliance. 

Challenges

This solution was designed for large Health & Life Sciences (HLS) organizations, including pharmaceutical companies, hospitals, and clinical research organizations (CROs), that conduct complex and large-scale clinical trials. These clients often manage sensitive patient data and face urgent needs to accelerate recruitment while maintaining regulatory compliance. 

Solutions

  • AI-powered agent conducts eligibility surveys and answers patient questions
  • Zero-Copy RAG enables real-time document retrieval without PHI duplication
  • Secure integration with Salesforce Life Sciences Cloud and Snowflake
  • Automatic triaging of high-potential candidates to recruiters
  • Unified view of patient-trial data across structured and unstructured sources

Results and benefits

The solution dramatically reduced the time and cost associated with manual clinical trial screening. Patients received instant answers to common questions and could quickly determine eligibility. Recruiters gained a streamlined workflow, enabling higher enrollment rates and improved operational efficiency—all without compromising data security or regulatory compliance.