Identity & Access

IAM / IGA / CIAM Implementation

Design and deployment of workforce identity, identity governance, and customer identity platforms, each built for the audience and scale it serves.

  • 3 disciplines Workforce IAM, identity governance, and customer identity, each with its own methodology
  • AI-assisted Role mining to clean up toxic combinations, reduce over-provisioned access, and automate low-risk approvals
  • Knowledge transfer Runbooks and administrator training included at handover

The challenge

Workforce identity, governance, and customer-facing identity solve different problems for different audiences. Yet they are often bought as one generic identity project. That mismatch is why access certifications get bolted onto a workforce SSO project, or a customer login experience gets built with tooling designed for employees, not millions of consumers.

Approach

How the engagement works

01 · Design for the audience

Workforce IAM covers SSO and MFA, IGA handles certification and role mining, CIAM handles registration and consent.

02 · Deploy and integrate

Enterprise directory services integrate with SASE and SSE, ensuring identity context drives ZTNA, SWG, and CASB policies.

03 · Hand over and enable

Knowledge transfer, detailed runbooks, and role or campaign design are handed over so your team can run and maintain the platform independently, with full confidence and ongoing support.

How it works

From platform selection to a live, integrated identity estate

What’s included

  • Workforce identity platform selection, SSO, phishing-resistant MFA (FIDO2/Passkeys), and conditional access policies.
  • Joiner-mover-leaver automation tied to your HRIS, existing identity platform, and legacy on-premises applications, with integration into enterprise ITSM platforms for automated ticketing and audit logging.
  • Identity governance, access certification campaigns, and role mining
  • Segregation of duties controls and entitlement governance
  • Customer identity platform, registration, social, and passwordless login, consent management
  • Knowledge transfer and runbook handover for every discipline

Outcomes

  • Workforce, governance, and customer identity each built to the methodology that discipline needs
  • Access certifications and role models designed, not just switched on
  • A customer identity experience built for scale and consent compliance, not workforce tooling repurposed
  • Federated identity and cross-tenant architecture for holding companies and enterprise groups.
  • Architecture designed to respect strict data sovereignty and local in-country hosting mandates.

Why Gruve

Most vendors sell one identity project
Gruve builds workforce, governance, and customer identity as three distinct disciplines

A single generic identity implementation cannot properly serve an employee logging in with SSO, an auditor running a certification campaign, and a customer registering on a retail app. Each of these three disciplines gets its own architecture, integration approach, and rollout plan, delivered by the same team so they still work together.

Gruve Differentiator

Gruve IAM / IGA / CIAM Implementation
Single Generic Identity Project
Business Requirements

Organizations that need workforce, governance, and customer identity done properly

Organizations that want one identity project to cover everything

Service Model

Three disciplines, each built to its own methodology

One generic approach applied across very different use cases

Technology & Expertise

Role mining and certification campaigns designed for governance needs

Certifications bolted onto a workforce SSO project after the fact

Approach & Capabilities

CIAM built for scale, consent, and fraud protection

Consumer login built with workforce identity tooling

Governance & Assurance

Segregation of duties and entitlement governance included

Governance controls treated as an afterthought

Identity & Access

Often deployed together

PAM as a Service

Fully managed privileged access management: credential vaulting, just-in-time access and session recording.

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Zero Trust Access Enablement

A staged Zero Trust programme replacing legacy VPN with conditional access and microsegmentation.

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Identity Migration & Maturity Assessment

Benchmarking of the identity estate followed by migration of legacy SSO, PAM or directory platforms.

Learn more

Testimonials

Identity built for who is using it
not one template stretched across three audiences

The partnership with Gruve brings significant value to customers by combining thought leadership, delivery, and execution of services. Leveraging AI/ML and Cloud tools in delivering software integrations and services can significantly ease transitions for large enterprise organizations.

Book your assessment

Start with a clear discipline and scope before any platform is selected

Implementation Identity sprawl slows your business down. Fix it with a structured IAM implementation.

  • Discipline and platform selection scoped upfront
  • Authoritative source, HRIS or customer applications identified before design
  • Knowledge transfer and runbooks planned as part of the engagement

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